13 and 14 April 2010
9.00 am to 5.00 pm
JW Marriott Hotel, Jalan Bukit Bintang, 50250 Kuala Lumpur
Introduction
Communication is the greatest human activity, next to the greatest invention of the roman alphabets. Communication can build or break relations, organizations or even a country. The inconvenient truth about business is that “he who masters his tongue well will open doors to minds and hearts.”
Difficult and demanding people, coupled with difficult business landscape, have pushed communication mood to an ever challenging level. It is perhaps the most challenging and demanding task that anyone can assume. Communication is more than just talking or approaching but also about a consistent attitude and observable behavior that draws the interest and acceptance of those they are communicating with. It is a test of both wits and patience.
Innovative Business Communication is a holistic program designed to improve the ways and methods we communicate with different people in different environments with different ways. Innovative Business Communication shares the salient points in communicating with bosses, fellow colleagues, vendors, customers and even selected foreign counterparts.
Key Learning Objectives
- To understand the essentials of business and professional communication.
- To be aware of the importance of being mindful in our communication approaches
- To understand how emotions can affect communication.
- To master the finer points of engaging the bosses, vendors, employees /colleagues, customers and our foreign counterparts.
For details:
TREND TRAINING NETWORK SDN BHD (545455-H)
40, 1ST Floor,
Jalan Dagang 4/2, Taman Sungai Besi Indah,
43300 Seri Kembangan, Selangor. Malaysia
Tel: 03- 8949 2888
Fax: 03- 8941 2007
Email: public@ttn.com.my
Website: www.ttn.com.my
